Refund Policy

Refund & Exchange Policy

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At JÉDAN COUTURE, every garment is crafted with intention, elegance, and impact. We honor your investment and strive to ensure your complete satisfaction.

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Returns & Exchanges

Returns and exchanges are accepted within 14 days of receipt, provided the item is unworn, unwashed, and in its original condition, with all packaging, labels, and protective elements intact. Custom, made-to-order, or personalized items may have special return conditions. Please contactcustomerservice@jedancouture.com for guidance.

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Refunds

Due to our philanthropic commitment, 17% of every purchase is donated to support the homeless and those in need, we are unable to offer full refunds after the 14-day window. Refunds are processed to the original payment method and may take up to 14 business days, following a thorough inspection of the returned item.

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Exchanges

We encourage exchanges within the 14-day period to ensure you find the piece that truly resonates with your style and spirit. Our team is here to assist you in selecting a garment that brings joy and satisfaction.

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Philanthropic Integrity

As we grow, we aim to expand our refund flexibility while maintaining our dedication to giving back. Your purchase is a seed of hope, and we thank you for helping us cultivate beauty and change.